SUMMARY FOR THE ELEMENTS OF USER EXPERIENCE: USER-CENTERED DESIGN FOR THE WEB

Hi all, 

I found this old summary for the great book The Elements of User Experience: User-Centered Design for the Web and wanted to share it with you. 

It will give you a good idea on the steps to take when designing experiences. It is also a good reminder of some basic terms.

Let me know what your favorite UX book is and if you have any additions to the steps. Also, I am looking for cool freelance design gigs as of September 22, 2014. Here is a link to check my work.

THE ELEMENTS OF USER EXPERIENCE: USER-CENTERED DESIGN FOR THE WEB

1. Strategy plane

Product objectives

Biz goals – what are our metrics for success?

User needs – who are our users and what problem are we solving?

Market research

Create personas

Ideation

User testing – validate

2. Scope plane

Create Scenarios – user stories

Competitors research

Functional spec – be positive, be specific.

Content Spec – for content feature identify how it will be updated.

Prioritize ideas

3. Structure plane

Define options presented to the user

Describe how the user responds to the product

Conceptual modules – find consistency and conventions

Error handling – design for avoiding errors. E.G. automatic cars.

Categorize and group information – bottom down(strategy) or bottom up(Scope).

Create User flow

4. Skeleton plane

Create metaphors

Define navigation

Define and organize the information

Sketch how the product works – interface, navigation, information

Iterate

5. Surface plane

Involve senses

Design principles – contrast, colour, grids, consistency, type, style guides

Notes

What problem are we trying to solve?

What are the consequences of our solution?

Ask the right questions